Care & Maintenance

Cleaning

Cleaning Nemschoff Healthcare Wood Finish

✔ Clean with a damp cloth or mild detergent solution.
✔ We recommend full-strength or diluted glass cleaner products since they do not leave deposits that lead to surface smearing or haze. A few examples of alternative cleaners include: Bleach, Hi-Tor® Plus, Sani-Master, Ammonia, Sursan, Matar®, TOR® HB, Quat Disinfectant, Virox™, and Virex® CaviWipes™. These cleaners must be used according to the manufacturer’s instructions, and any deviation from the manufacturer’s instructions may void the warranty.
✘ Avoid chemical and/or abrasive cleaning compounds.
✘ For best results, we do not recommend brand-name furniture polishes. While they will not damage the surface, they are likely to cause smearing and haze and are therefore not recommended. Products free of wax and silicones give the best long-term results and will not create problems should the surface requirere finishing or repair at a future date.

Cleaning Laminate Surfaces and Powder Coating

✔ Clean with a damp cloth or mild detergent solution.
✔ A few examples of alternative cleaners include: Bleach, Ammonia, QuatDisinfectant and Virox™. These cleaners must be used according to the manufacturer’s instructions, and any deviation from the manufacturer’s instructions may void the warranty.
✔ After cleaning, dampen a clean cloth with water to rinse the laminate surface, then wipe with a clean dry cloth. This step prevents cleaning agents from building up on the laminate surface, where moisture can cause them to reactivate and damage the surface.
✘ Avoid chemical or abrasive cleaning compounds.

Cleaning Fabric

✔ Due to the unique properties of each upholstery material, we recommend contacting the manufacturer for safe and effective cleaning and maintenanceinstructions.
Maharam: 800.645.3943 or maharam.com
Momentum: 800.366.6839 or memosamples.com
CF Stinson: 800.841.6279 or cfstinson.com

Download Cleaning and Maintenance Guide

The Nemschoff Cleaning and Maintenance Guide includes all the information you need in a convenient printable PDF for future reference. Click here to download the Cleaning and Maintenance Guide.

How do you clean urethane arm caps?

We recommend cleaning urethane arm caps with the following cleaners: Lysol® Disinfecting  wipes, Windex®, Simple Green®, or mild soap and water. It is advised to avoid using any solvents like alcohol, heavy biocides, or disinfectants.

Field Maintenance

What should I do if I need to replace a mechanism, casters or covers?

All warranty claims should go through your dealer or your account manager. If you need to find your dealer or account manager contact info, click here to find a Dealer or Account Manager.